Privacy Policy

This policy (which is not applicable to our employees) was last updated on November 26, 2020.

ARC Continuum Limited (‘ARC’, ‘we’, ‘us’, and ‘our’) is committed to preserving your personal information and takes data protection extremely seriously.

The majority of the personal information we handle comes from law firms and individual attorneys in the course of our research and other commercial operations.

Additionally, we may collect personal information from third parties (other persons or organisations) or through publicly available sources.

Through our website, we do not gather special category (also known as sensitive) personal information.

We may be unable to provide you with the requested information or services if you decline to give us with your personal information, notwithstanding the fact that you are not required to do so.

What exactly is private information?

Personal information (sometimes known as “personal data”) is any information that may be used to identify or locate an individual.

We gather the following types of personal information in the course of our research and other commercial activities:

  • Names
  • postal and email addresses
  • Telecommunications numbers
  • Job titles
  • Qualifications
  • Career and academic background

What is the meaning of processing?

We refer to the collection, use, protection, sharing, storage, and destruction of personal information as “processing.”

Collecting individual details

We gather the following personal data:

  • Through our independent study into the world’s preeminent attorneys, legal firms, and business consultants.
  • By receiving business cards or other contact details
  • When requested to supply products or services
  • Users that search/explore our website
  • By individuals registering for our events or attending them
  • From recipients of our newsletter
  • Through the documentation of our independent study interviews and questionnaires
  • From publicly accessible sources, such as websites and trade publications

Utilizing personal data

When you supply us with personal information, we may use it for any of the following purposes, or as specified at the time we acquire it from you (or as may be clear from the context of collection):

  • Contact attorneys and their companies or organisations, other consultants, and clients in order to follow up on submissions made by law firms and to request information from listed references.
  • Examine and organise personal data pertaining to private practise attorneys, in-house counsel, legal professionals, and other professional service providers.
  • To accurately estimate the professional legal services market, it is necessary to conduct interviews with private practise attorneys, in-house counsel, legal professionals, and other third-party experts and professional consultants.
  • Rank attorneys and their businesses or organisations in accordance with a variety of elements and considerations.
    Send study participants a link to our website where they may get the updated ARC Guide for free.
  • We will reach out to listed law firms and attorneys, as well as their business development employees and others, to discuss marketing options that we believe may be of interest to them.
  • We will reach out to the law firms and attorneys we’ve researched and spoken with, as well as their business development specialists and others, to discuss marketing options that we believe may be of interest to them.
  • Conduct our operations as ARC Research, website, and other publishing researchers and analysts;
    Provide consumers of publications and other customers with the information or services they have requested;
  • Promote, oversee, and manage our Research and other commercial operations;
  • Deal with requests or inquiries we get from individuals or the organisations, enterprises, and businesses for which they work;
  • Provide details about our company or our services upon request;
  • Maintain a record of all contacts and agreements with persons;
  • For any other purpose associated with an individual contacting us.
  • Manage and administer our website

And for any other reasons for which personal information has been submitted to us, including any of the above-mentioned purposes.

We do not gather personally identifiable information with the purpose of selling it to third parties.

Justifications for handling personal data

We rely on one or more of the following requirements for processing:

  • To fulfil our contractual duties; and/or
  • To comply with all legal and regulatory requirements to which we are subject; and/or
  • To fulfil our legitimate interests in the efficient supply of information and services and the lawful functioning of our operations; and/or
  • When we have permission to process personal data.

Protection of private information

To safeguard personally identifiable information against loss, abuse, modification, or destruction, we have established generally known technological and operational security measures.

Only authorised individuals have access to personally identifiable information we have gathered, and these individuals have promised to keep this information secret.

Although we employ adequate security precautions after we have obtained your personal information, the transfer of data over the internet (including via e-mail) is never entirely safe.

We make every effort to safeguard personal information, but we cannot guarantee the security of information submitted to or from us.

Sharing personal details

We may share or disclose personal information to third parties (other organisations or people) for the following reasons:

  • The reason(s) for which you provided your personal information to us
  • The aforementioned objectives indicated under “Using personal information”

We may also share or disclose personal information with third parties that process such data on our behalf and in line with our instructions (“data processors”). These consist of:

  • Support service providers
  • Professional service suppliers

We have executed contracts with our data processors. This implies that they cannot do anything with personal information without our express permission. They will not disclose personal information to any entity other than us. They will hold it firmly and for the duration we specify.

These third-party service providers may employ subcontractors with access to personal information (sub-processors). Our policy is to engage only third-party service providers that are contractually obligated to maintain sufficient levels of security and confidentiality, to handle personal information only as instructed by us, and to impose the same requirements on their subprocessors.

Additionally, we may share personal information to third parties under the following conditions:

  • When you specifically request it
  • When necessary to supply specified products or services
  • When necessary to facilitate our activities hosted by third parties
  • If we are involved in a corporate sale, merger, or acquisition, we shall guarantee that personal information is only ever used for the same purpose(s) for which it was gathered.

As needed by and/or in compliance with relevant law or regulation, we may also share your personal information to law enforcement and other third parties.

Transfers of personal information across borders

We shall not send your personal information outside of the United Kingdom or the European Economic Area.

The retention of personal data

We shall only preserve personal information for as long as we require it for the original purposes it was acquired or as required by law.


Where the law requires us to get consent before providing marketing materials, we will only supply marketing materials after receiving consent to do so.

By contacting us, anybody can object to receiving direct marketing from us at any time. Any emails or other electronic communications we send for direct marketing reasons will provide an option to unsubscribe. However, we may preserve sufficient information to identify people in order to comply with their requests.

Rights regarding your personal data

You are entitled to certain rights about the personal information we maintain on you. Specifically, you are permitted to:

  • Request a copy of the personal data we maintain on you: You may request copies of your personal information from us. There are exceptions, therefore you may not always obtain all of the data we process;
  • Request that we update the personal information we maintain on you or that we amend any information you believe is incorrect or incomplete.
  • Request that we remove the personal information we maintain on you: Please note that this is not an absolute right and that it only applies under specific conditions. This implies that we are only required to erase your personal information under the following conditions:
  • We no longer require your data for the reason it was originally collected or utilised; or
  • You previously consented to our use of your data, but have since revoked that consent; or
  • We depend on legitimate interests as our justification for processing, and we have no compelling legitimate interest to continue.
  • You object to the use of your personal information for direct marketing; or
  • We have unlawfully obtained or used your data; or
  • We are required by law to delete your data.
  • Request that we restrict our use of your personal information
  • Object to our treatment of your personal data:
  • Withdraw permission to our handling of your personal data (to the extent such processing is based on consent and consent is the only permissible basis for processing).

Please contact us if you would want to exercise these rights or determine if they apply to you.

Automated deliberation

We will not utilise your personal information for profiling or automated decision making.


We recognise the significance of safeguarding the privacy of minors, and we never intentionally collect personal information from anyone under 13 years old. We comply with all regulations governing marketing to children.

Our website

Our website may contain links to third-party websites that we do not control and that do not adhere to our privacy policies. When you click on a link to a third-party website, our privacy policies cease to apply. Before giving any personally identifiable information, you should evaluate the privacy policies of each third-party website.


  • ARC cookie policy
  • ARC Diversity policy on cookies
  • ARC GPG cookie policy
  • ARC Student cookie policy
  • ARC Associate cookie policy
  • ARC BI cookie policy

Please contact us.

If you have any concerns or complaints concerning the manner in which we treat your personal information, or if you would like to exercise one of your rights outlined above, please contact us through one of the following channels:

Postal Code: RH12 1PP ARC Continuum, 39 West Street, Horsham, West Sussex

Email: [email protected]

Phone: 0845 125 3758